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Complaints

Tell us what needs putting right.

For a real concern about Calls UK, contact the team directly. A support request created in the preview is not sent.

Contact the team

Call 0330 0883 750 or email accounts@callsuk.co.uk. Explain the service or page involved, what happened and the outcome you are seeking. For an existing customer service, include your account reference without passwords or full payment details.

Keep the reference

Ask for a complaint reference and keep the relevant correspondence. If the first response does not resolve the concern, ask for escalation and a written explanation of the next step.

Existing service arrangements

The applicable complaints process, any response commitments and any external escalation rights depend on your live service and customer agreement. Ask the team for the current procedure for your account. This preview does not replace it.