Business connectivity
A reliable connection starts with a proper plan.
Your phones share the network with everything else your team does. Look at the internet connection, the wiring and the power before choosing equipment.
Get the important details right
What this means for your business.
Look beyond headline speed
Busy-hour demand and local network quality matter as well as bandwidth. Include cloud applications and video meetings in the discussion.
Know how each desk connects
Check Ethernet sockets, switches, Wi-Fi coverage and whether the phones need power adapters or Power over Ethernet.
Plan for a lost connection
Choose an alternate destination and keep a separate working way to contact emergency services.
A practical way forward
Check the equipment around the connection.
Keep the choices, responsibilities and outstanding questions together. That makes the next conversation more useful.
Explore equipment →- 01
Review the premises
Check the current service and what is available at the actual location.
- 02
Count the devices
Include phones, computers and other equipment sharing the network.
- 03
Agree the fallback
Document who responds and how callers are handled during an outage.
Before you take the next step
Your questions, answered.
Need to check a specific requirement? Call 0330 0883 750.
Will calls work in a power cut?
Internet calling depends on power and connectivity. Plan a separate working means of contacting emergency services and suitable continuity arrangements.
Can I keep my broadband?
Often a current connection can form part of the design. Suitability, existing bundles and the effect of any number transfer need checking.