Hybrid and remote working
Your work number, wherever work happens.
Start with the people who need to answer and the devices they use during the week. Then plan a route that does not depend on one physical desk.

Get the important details right
What this means for your business.
Match the device to the job
A headset may suit a laptop user; a desk phone may suit a shared reception.
Agree availability
Make it clear who takes calls while colleagues are travelling or away.
Check the connection
Home and remote working still depend on suitable power, internet and equipment.
A practical way forward
See how this works for your team.
Keep the choices, responsibilities and outstanding questions together. That makes the next conversation more useful.
Build your system →- 01
Describe the working week
Include office days, home working and time on the road.
- 02
Choose the equipment
Check connectors, compatibility and power before ordering.
- 03
Try the handover
Decide who takes over when the usual person cannot answer.
Before you take the next step
Your questions, answered.
Need to check a specific requirement? Call 0330 0883 750.
Can I hide my personal mobile number?
Business applications can support a business calling identity where the selected service permits it. The call-flow preview makes no calls; actual presentation and app support must be verified for the live service.
Will any headset work?
Check its connector, operating system, call-control support and the application. A USB connector alone does not guarantee full compatibility.