Equipment configuration

Ready to use starts before delivery.

An equipment order is easier to prepare when each device has an intended user, location and phone platform. Keep those details with the design.

Carefully packed unbranded phone equipment in recyclable cardboard partitions

Get the important details right

What this means for your business.

01

For a new design

Use the builder extension plan as the reference for device assignments.

02

For an existing system

A real order needs the correct account and extension confirmed through a secure process.

03

For another platform

Check the model, firmware and provisioning method before assuming a device will work.

A practical way forward

Check the order and delivery journey.

Keep the choices, responsibilities and outstanding questions together. That makes the next conversation more useful.

Delivery and returns →
  1. 01

    Choose the equipment

    Match each device to the role and location.

  2. 02

    Agree preparation

    Specify what configuration is included and who supplies the required information.

  3. 03

    Check on arrival

    Review the contents, connections and agreed behaviour before acceptance.

Before you take the next step

Your questions, answered.

Need to check a specific requirement? Call 0330 0883 750.

Should I enter my SIP password here?

No. This is a planning preview. Credentials belong in the future secure provisioning workflow or another expressly agreed secure process.

Is installation the same as configuration?

No. Preparing a device and installing it on site are distinct tasks. Cabling, connectivity, power and training should be separately scoped.