Equipment buyer’s guide

The right equipment for each working day.

Start with the job, not the longest feature list. A reception desk, a warehouse and a person on a laptop have different priorities.

Open blank notebook

Get the important details right

What this means for your business.

01

For the desk

Consider screen size, line keys, headset support and the amount of time spent answering.

02

For movement

Check coverage, charging and the intended cordless or mobile setup.

03

For compatibility

Confirm the actual model, firmware, connectors and supported phone platform.

A practical way forward

Compare equipment for each role.

Keep the choices, responsibilities and outstanding questions together. That makes the next conversation more useful.

Open equipment comparison →
  1. 01

    List the roles

    Identify shared desks, frequent callers and people who move around.

  2. 02

    Check the connections

    Confirm USB or headset connections, network access and power.

  3. 03

    Review the order

    Include adapters, setup and anything needed for installation.

Before you take the next step

Your questions, answered.

Need to check a specific requirement? Call 0330 0883 750.

Should every user have the same device?

Consistency can make support easier, but a receptionist and an occasional caller may need different controls. Standardise where it helps without ignoring the role.

Are shop specifications verified manufacturer specifications?

No. This is a simulated catalogue with original illustrative products and example specifications. A real quotation must name the actual manufacturer and model.

Can I buy an adapter for a safety system?

Alarm, lift, medical and other safety-related systems require specialist compatibility and continuity assessment. Do not assume an analogue adapter makes them suitable for an internet phone service.