Accessible by design
Readable controls, clear states and assistive-technology considerations belong in the core experience.

Calls UK app family
Access is the Calls UK accessibility programme. The work includes clearer controls and ways to make the calling experience easier to use, with dedicated usability testing before release.
Readable controls, clear states and assistive-technology considerations belong in the core experience.
Accessibility features require their own usability and acceptance testing.
The account and support journey should remain understandable across devices.